Glasgow City Flats Official Site

Please note that payment of your deposit implies your agreement to our full terms & conditions listed below. Here are few of those terms that are most relevant to our guests:

All guests must be over 21yrs old or accompanied by a parent or legal guardian
We do not allow stag/hen or any other events or parties to be held in the apartments
The maximum number of guests is that which you have paid for unless stated in your booking confirmation
Bed linen and towels are provided during your stay
Additional guest beds and bedding are only provided when included within the booking
All electricity and gas consumption is included in the rental cost
Internet access is provided without charge
Smoking is not permitted in any of the apartments
Pets are not permitted in the apartments unless previously arranged
Access to the apartment by Glasgow City Flats will be granted at all reasonable times for the purpose of inspection and repair or maintenance of the apartment and fittings
We cannot be held responsible for the occasional non-availability or non-functioning of shared services such as elevators within the apartment building
The apartment must be returned in good condition and the same general state it was received
We reserve the right to withhold or deduct the appropriate amount from your deposit for any of the following reasons:
- Loss or non return of keys
- Anti-social behaviour
- Damages to the property or excessive cleaning requirements

Cancellation Policy

The date that your booking is made is known as the Confirmation Date. Any cancellation made to us within 7 days of the Confirmation Date will receive a full refund of the £100 deposit
Any cancellations made after 7 days of the Confirmation Date are only entitled to a refund at our discretion

1) Terms and Conditions of Website Use

1.1 This page (together with the documents referred to on it) provides the terms and conditions upon which you may make use of the website made available and operated at http://www.glasgowcityflats.com (“Our Site”) and the material and services available therefrom.

1.2 Please read these terms and conditions of use carefully before you start to use Our Site.

1.3 By using Our Site, you accept these terms and conditions of use and agree to abide by them. If you do not agree to these terms and conditions of use, please refrain from using Our Site.

2) Information about us

2.1 Our Site is made available and operated by Glasgow City Flats Limited of 59 James Watt Street, Glasgow, G2 8NF (“We”, “Our”, “Us”) and by third parties acting on Our behalf.

2.2 We are a company registered in Scotland under company number SC317730 whose registered office is at 59 James Watt Street, Glasgow, G2 8NF.

3) Access

3.1 Our Site is a place for you to ascertain general information concerning the services We offer. Our Site is also a place for you to select and order services from Us.

3.2 Our Site is available only to individuals and organisations that can form legally binding contracts under applicable law. In addition, you must be over twenty one (21) years of age to use Our Site. If you cannot form legally binding contracts or you are under twenty one (21) years of age please leave Our Site now.

3.3 Access to Our Site is permitted on a temporary basis, and We reserve the right to withdraw or amend the services (“Services”) and the material (“Material”) made available upon or through it without notice. Unless explicitly stated to the contrary, any additions to Our Site, the Services or the Material shall be subject to these terms and conditions.

3.4 We reserve the right at Our sole discretion to restrict access to some parts or all of Our Site by persons seeking to access Our Site.

3.5 You are responsible for making all arrangements necessary for you to have access to Our Site. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use Our Site and is compatible with Our Site. You are also responsible for ensuring that all persons who access Our Site through any facilities provided by you or over which you have control are aware of these terms and conditions and that they comply with them.

3.6 We have used reasonable endeavours to ensure that Our Site complies with Scottish laws. However, We make no representations that Our Site, the Services or Material are appropriate or available for use in locations outside Scotland. If you access Our Site from other locations you do so at your own initiative and are responsible for compliance with all laws applicable to such location. If accessing Our Site, the Services or the Material is contrary to or infringes any applicable law in your jurisdiction(s), you are not authorised to view or use Our Site, the Services or the Material and you must exit immediately. If making the Services or the Material or any part available in your jurisdiction or to you is prohibited (by reason of nationality, residence or otherwise), those Services are not offered for sale to you and the Services and the Material is not made available to you. You accept that if you are resident outside Scotland, you must satisfy yourself that you are lawfully able to purchase the Services and to access Our Site, the Services and the Material.

3.7 We make no representations and give no warranties or guarantees, express or implied that the making of Our Site, the Services or the Materials available in any particular jurisdiction outside Scotland is permitted under any applicable non-Scottish laws. We exclude all liability for any damages, loss, costs, expenses or other liability relating to or arising out of the purchase or attempted purchase of the Services by persons in jurisdictions outside Scotland or who are nominees of or trustees for citizens, residents or nationals of other countries whom are not permitted under applicable laws to purchase the Services.

4) Availability and operation

4.1 We shall use reasonable endeavours to ensure that Our Site and any Services or Material are available and operate properly at all times, however We make no warranties in respect of the availability or operation of Our Site or any Services or Material.

4.2 We may suspend the availability or operation of Our Site or any Services or Material on a temporary or indefinite basis as We may in Our sole discretion determine.

4.3 All warranties, guarantees or representations as regards the availability or operation of Our Site and any Services or Material, in so far as they may be excluded and other than as explicitly specified hereunder, are excluded. We exclude all liability for any damages, loss, costs, expenses or other liability relating to or arising out of the availability or operation of Our Site and any Services or Material.

5)Linking to our site

5.1 You may link, or may procure that a third party acting on your behalf links, to the home page of Our Site from a website owned by you, provided that such link is provided in a way that is fair and legal and does not damage Our reputation or take advantage of it.

5.2 You must not establish nor procure that any third party establishes a link to Our Site in such a way as to suggest any form of association, approval or endorsement of you or any entity which you represent by Us without Our explicit prior written consent.

5.3 You must not establish nor procure that any third party establishes a link from any website that is not owned by you.

5.4 You must not establish nor procure that any third party establishes a link to any page upon Our Site other than Our home page.

5.5 You must not frame nor procure that any third party frames Our Site on any other website.

5.6 You must not stream or aggregate content from Our Site within another website nor procure that any third party undertakes such activities.

5.7 We reserve the right to withdraw Our permission to link to Our Site without notice and for whatever reason as We may in Our sole discretion determine.

6) Links from Our Site

6.1 Where Our Site contains a link to a site or resource provided by a third party (a “Third Party Site”), such a link is provided for the purposes of information and convenience only.

6.2 The provision by Us of a link to a Third Party Site does not represent any endorsement or recommendation by Us in respect of that Third Party Site and does not mean that We have any association with that Third Party Site. We have no control over the contents of Third Party Sites.

6.3 We exclude all liability for any damages, loss, costs, expenses or other liability arising out of any use of or interaction with Third Party Sites.

6.4 The obligations upon you in respect of Our Site provided for in these terms and conditions of use shall apply equally to any and all Third Party Sites except where the terms of use relating to a Third Party Site specify otherwise. Subject to the foregoing, you warrant and undertake to abide by such obligations in respect of your use of all Third Party Sites.

7) Viruses, hacking and other offences

7.1 You must not:

7.1.1 misuse Our Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful including that which may damage, detrimentally interfere with, surreptitiously intercept or expropriate Our system, data or information;

7.1.2 attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer or database connected to Our Site;

7.1.3 use any robot, spider, other automatic device, or manual process to monitor or copy Our Site, or use any device, software or routine to bypass Our robot exclusion headers, or interfere or attempt to interfere, with Our Site;

7.1.4 use an anonymising proxy to access Our Site;

7.1.5 attack Our Site via a denial-of-service attack or a distributed denial-of service attack;

7.1.6 take any action that imposes an unreasonable or disproportionately large load on Our infrastructure, or that may cause Us to lose any of the services from Our service providers, including Our internet or payment service providers; or

7.1.7 do, or omit to do, or attempt to do or omit to do, any other act or thing which may interfere with the proper operation of Our Site.

7.2 If you breach this clause We have the right to report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.

7.3 You also understand that We cannot and do not guarantee or warrant that any material available for downloading from Our Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output. We exclude all liability for any damages, loss, costs, expenses or other liability relating to or arising out of any distributed denial-of-service attack, viruses or other technologically harmful material that may infect computer equipment, computer programs, data or other proprietary material due to use of or access to Our Site, any Services or Material, or the use of or interaction with any Third Party Site.

8) Reliance

8.1 We will do Our best to ensure that all Material is accurate, but please note that, except where explicitly specified otherwise, all Material is provided on an ‘as is’ basis.

8.2 Except where explicitly stated otherwise under these terms and conditions, the Services and Material are general in nature and are not intended to amount to advice on which reliance should be placed. You undertake not to rely upon the Services or Material.

8.3 Please note that Our Site may contain typographical errors or other inaccuracies.

8.4 Except where explicitly specified otherwise under these terms and conditions, in so far as is permissible under applicable law, the Services and Material are provided without any guarantees, conditions or warranties as to their accuracy or fitness for any particular purpose notwithstanding that We may be aware of such a purpose and We exclude all liability for any damages, loss, costs, expenses or other liability incurred relating to or arising out of use made or reliance placed upon any Services or Material or information concerning any Services or Material. You assume total responsibility and risk for your use of Our Site, the Services or Material.

8.5 You undertake not to provide any information concerning any Services or Material to any third party with a view to that third party relying upon such information.

9) Passwords

9.1 If you choose, or you are provided with, a user identification code, login, password or any other piece of information enabling access to Our Site or any Services or Material, you must treat such information as confidential, and you must not disclose it to any third party.

9.2 We reserve the right to disable any user identification code, login, password, or any other piece of information enabling access to Our Site or any Services or Material at any time, for such reason as We may in Our sole discretion determine, including without limitation if in Our opinion you have failed to comply with any of the provisions of these terms and conditions.

9.3 You must immediately notify Us if you have reason to believe any user identification code, password, login information or any other piece of information provided by Us to you as part of Our security procedures in relation to your use Our Site, the Services or the Materials has become known to any third party.

10) Intellectual property rights

10.1 Our Site, the Services and Materials are protected by international copyright laws and other intellectual property rights. We are the owner or the licensee of rights (including all intellectual property rights) in or relating to Our Site, the Services and the Material. We reserve all such rights.

10.2 Other than as explicitly specified hereunder nothing contained in these terms and conditions of use should be construed as granting by implication, estoppel, personal bar or otherwise any licence or right to use Our Site, any Services or Material without Our express written permission.

10.3 You may print off one copy any Material from Our Site for your personal use, research or internal business purposes.

10.4 You may copy and distribute to third parties in an electronic or paper format extracts of Material generally and publicly made available upon Our Site without a requirement to register with Our Site but only in so far as may be necessary to draw the attention of such third parties to the availability of Services or Material upon Our Site.

10.5 You must not use, copy, modify, adapt, create derivative works based upon, extract elements from or reorganise any Material or any copies thereof other than as expressly stated hereunder. In particular and without limitation you must not use any information or images separately from any accompanying text. Our status or that of any identified contributors as the authors of Material must always be acknowledged. Such acknowledgement must include the address of Our Site.

11) Material you submit to Our Site

11.1 This clause applies to material you submit to Our Site or utilising any Service, including comments, reviews and recommendations. Any personal information you submit to Our Site is additionally governed by Our Privacy and Cookie Policy.

11.2 You grant to Us a non-exclusive, royalty free, irrevocable, perpetual licence without any form of territorial limitation to use, copy, modify, adapt, create derivative works based upon, extract elements from and reorganise and material submitted by you to Our Site or utilising any Service made available upon Our Site. This licence will be capable of sub-licence. We may exercise all copyright and publicity rights in such material in all jurisdictions to the fullest extent and for the full period for which any such rights exist in that material. By submitting such material to Us you are warranting that you have the right to grant Us this licence. If you are not in a position to grant such a licence to Us, please do not submit such material. You shall indemnify and shall keep Us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by Us and arising directly or indirectly out of Our use and / or the publication of material submitted by you to Our Site or utilising any Service.

11.3 In relation to any material submitted by you to Our Site or utilising any Service you waive absolutely all moral rights arising under Chapter 4 of the Copyright, Designs and Patents Act 1988 and, so far as is legally possible, any broadly equivalent rights you may have in any territory of the world.

11.4 You warrant that any material submitted by you to Our Site or utilising any Service shall:

11.4.1 be accurate (where it states facts);

11.4.2 be genuinely held (where it states opinions);

11.4.3 comply with the law applicable in Scotland and in any country from which it is posted; and

11.4.4 be relevant.

11.5 You warrant that any material submitted by you to Our Site or utilising any Service shall not:

11.5.1 be defamatory of any person;

11.5.2 be obscene, offensive, hateful or inflammatory;

11.5.3 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

11.5.4 disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any individual other than where you have the express written permission of that individual to disclose such information subject to and in accordance with these terms and conditions of use;

11.5.5 infringe any copyright, database right or trade mark of any other person;

11.5.6 breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

11.5.7 be in contempt of court;

11.5.8 be likely to harass, upset, embarrass, alarm or annoy any other person;

11.5.9 impersonate any person, or misrepresent your identity or affiliation with any person;

11.5.10 give the impression that the contribution emanates from Us if this is not the case;

11.5.11 advocate, promote, incite any third party to commit, or assist any unlawful or criminal act;

11.5.12 contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or

11.5.13 contain any advertising or promote any services or links to Third Party Sites.

11.6 The warranties provided for in clause 11.4 and clause 11.5 must be complied with in spirit as well as to the letter. We will determine, in Our sole discretion, whether any material submitted by you to Our Site or utilising any Service breaches these warranties. You shall indemnify and shall keep Us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by Us and arising directly or indirectly out of your breach of these warranties.

11.7 We have the right to monitor any material you submit to Our Site or utilising any Service and may (as appropriate) edit, reject or remove such material if We believe it does not comply with these terms and conditions. In particular, We reserve the right to block incoming emails and other communications if We believe that their content is or may be inappropriate or otherwise does not comply with these terms and conditions.

11.8 Except as expressly stated hereunder We do not moderate any material you submit to Our Site or utilising any Service. We will not be responsible as author, editor or publisher of any material you submit to Our Site or utilising any Service. All such material is published in good faith but We do not (to the extent permitted by applicable law) accept responsibility for such content (whether published on or offline). All liability for any damages, loss, costs, expenses or other liability incurred relating to or arising out of Our making available material submitted to Our Site or utilising any Service is excluded.

11.9 If you wish to complain about any material submitted to Our Site or utilising any Service please email us at enquiries@glasgowcityflats.com. We will then review the material and decide whether its submission complies with these terms and conditions.

11.10 When We consider that material submitted to Our Site or utilising any Service breaches these terms and conditions, We may at Our discretion take all or any of the following actions:

11.10.1 investigation of the identity of the person responsible for the submission of such material and the circumstances surrounding the submission of the material, in respect of which you undertake to provide Us with confirmation of your identity and any other information We may require in connection therewith and to cooperate with Us fully;

11.10.2 immediate, temporary or permanent withdrawal of your right to use Our Site;

11.10.3 immediate, temporary or permanent removal of any submitted material;

11.10.4 issuing a warning to you;

11.10.5 raising legal proceedings against you for recovery of all costs resulting from the breach;

11.10.6 raising further legal action against you;

11.10.7 disclosing such information to law enforcement authorities or relevant third parties as We reasonably feel is necessary to allow any aggrieved party to seek redress or as is required by law; or

11.10.8 such other action as We reasonably deem appropriate.

and We hereby exclude all liability for any damages, loss, costs, expenses or other liability relating to or arising out of the taking of all and any such action.

12) The Booking Service and the Database

12.1 Our Site includes the provision of a database of properties (the “Database”) in respect of which accommodation reservations may be made through the operation of the Booking Service (as hereinafter defined). The “Booking Service” is a service which allows you to reserve accommodation time at those properties listed within the Database (the “Properties”).

12.2Except as expressly set out in these terms and conditions or as permitted by applicable law, you undertake:

12.2.1 not to copy the Database (or any part thereof);

12.2.2 not to distribute to third parties extracts from the Database;

12.2.3 not to sub-license, translate, merge, adapt, vary or modify the Database;

12.2.4 not to make alterations to, or modifications of, the whole or any part of the Database nor permit the Database or any part of it to be combined with, or become incorporated in, any other programs or website;

12.2.5 not to disassemble, decompile, reverse engineer or create derivative works based on nor extract the whole, or any part, of the Database nor attempt to do any such things; and

12.2.6 not to create any database which is substantially similar to the Database; and

12.2.7 to ensure (including through the employment of appropriate supervision) that your employees and representatives and all persons who access the Booking Service and the Database through any facilities provided by you or over which you have control use the Booking Service and the Database in accordance with these terms and conditions.

12.3 You acknowledge that all intellectual property rights in the Booking Service and the Database throughout the world belong to Us, that rights to use the Booking Service and the Database are licensed (not transferred) to you, and that you have no rights in or to the Booking Service or the Database other than the right to use it in accordance with these terms and conditions.

12.4 You must not attempt in any way to remove or circumvent any technical protection measures applied to the Booking Service or the Database to prevent unauthorised use, copying or misappropriation thereof or of the intellectual property rights relating thereto, or apply, manufacture, import, distribute, sell, let for hire, offer, expose or advertise for sale for hire or have in your possession for private or commercial purposes, any means whose sole reasonable purpose is to facilitate the unauthorised removal or circumvention of such technical protection measures.

12.5You acknowledge that the Booking Service and the Database may not be free of errors and you agree that the existence of any errors shall not constitute a breach of these terms and conditions.

13) Booking Service Procedure

13.1 Subject to your continued adherence at all times to these terms and conditions and conditional upon your completion of the processes provided for in this clause 13 (in particular receipt from you of any Booking Fee (as hereinafter defined) in full and cleared funds) We will provide you with the Booking Service. You acknowledge that in respect of the Booking Service We are not the owner of any of the Properties and that we are acting only as agent for the owner of the relevant Property. This clause sets out the procedure which must be completed by you in order for you to use the Booking Service.

13.2 You must submit to Us a request to reserve accommodation time at a Property (a “Reservation Request”). Reservation Requests constitute an offer by you to purchase a licence to occupy the Property specified in such Reservation Request for the period specified in the Reservation Request (the “Reservation Period”). You acknowledge that no relationship of landlord and tenant is created between you and Us or between you and the owner of any Property under or pursuant to these terms and conditions.

13.3 We may refuse your Reservation Request for whatever reason We may in Our sole discretion determine. Reservation Requests may be submitted only through the form provided upon Our Site.

13.4 If We accept your Reservation Request We will grant you a Reservation subject always to the provisions of these terms and conditions. A Reservation is a licence to occupy the Property specified in the relevant Reservation Request for the relevant Reservation Period concluded between you and Us acting on behalf of the owner of the relevant Property. The grant of a Reservation is conditional upon receipt by Us in full and cleared funds of the price for the Reservation (the “Booking Fee”). Details concerning the Booking Fee are made available upon Our Site. We will use reasonable endeavours to ensure that the details concerning the Booking Fee made available upon Our Site are accurate but We make no warranty that they shall at any point in time be correct. At Our sole discretion we may include within the Booking Fee a deposit against satisfaction of your liabilities hereunder (a “Deposit”).

13.5 Upon receipt of your Reservation Request We shall confirm receipt of such to you using online electronic means only. Within Our confirmation (the “Confirmation”) We will confirm:

13.5.1 the Property specified in the Reservation Request;

13.5.2 the Reservation Period; and

13.5.3 the amount of the Booking Fee payable by you.

13.6 If the Confirmation specifies a Deposit the Deposit must be paid to Us on the Confirmation Date, as hereinafter defined, unless agreed otherwise with Us. Where the Confirmation does not specify the dates by which the Booking Fee must be paid to Us the Booking Fee must be paid to Us within thirty (30) days of the Confirmation Date, as hereinafter defined.

13.7 If the Confirmation is acceptable you are required to indicate your acceptance by clicking upon the “I Accept” button provided within the body of the Confirmation. If the Confirmation is not acceptable to you, you should not so indicate your acceptance. The date upon which you click upon the “I Accept” button shall be referred to as the “Confirmation Date”. When you click upon the “I Accept” button a Reservation shall be deemed to have been granted subject always to these terms and conditions.

13.8 You may cancel any Reservation by written notice to Us provided such notice is received by Us within seven (7) days of the Confirmation Date (the “Cancellation Period”). In such an event We shall refund to you the whole Booking Fee paid by you to Us in respect of such Reservation. The granting of any cancellation requested by you beyond the Cancellation Period shall be at Our discretion.

13.9 We reserve the right to cancel any Reservation once granted for such reason as We may in Our sole discretion determine provided that We refund to you the whole Booking Fee paid by you to Us in respect of such Reservation. We may at Our discretion offer to you accommodation at an alternative Property for the relevant Reservation Period for not more than the Booking Fee stated in relation to said Reservation, although you are not bound to accept such accommodation.

14) Reservations

14.1 In connection with any Reservation (whether granted or sought) you undertake:

14.1.1 to notify Us within the relevant Reservation Request of any person under the age of twenty one (21) years of age whom is intended to be permitted access to the relevant Property, and to accompany any such persons at all times whilst such persons have access to the relevant Property;

14.1.2 to grant access to Us and to the owner of the relevant Property at all reasonable times inter alia for the purposes of ensuring your compliance with these terms and conditions;

14.1.3 not to damage or remove any items provided within the relevant Property, not to rearrange the position of any furniture within the relevant Property, and to indemnify Us and the owner of the relevant Property against the full replacement cost of any items damaged during the relevant Reservation Period or missing from the relevant Property at the termination of the relevant Reservation Period, in respect of which the item inventory of the relevant Property (a copy of which can be found within the relevant Property) shall be conclusive evidence of the items held within the relevant Property and their state of repair at the commencement of the relevant Reservation Period;

14.1.4 not to soil, damage or make any alteration whatsoever to the relevant Property;

14.1.5 not to smoke or permit smoking within the relevant Property;

14.1.6 to indemnify Us and the owner of the relevant Property against the full repair cost of any damage caused by you to the relevant Property (whether by act, omission, negligence or recklessness) during the relevant Reservation Period;

14.1.7 not to permit any number of persons greater than the authorised maximum number of persons for the relevant Property (as specified upon Our Site or as notified by Us to you from time to time) to occupy the relevant Property at any time without Our prior written consent, which consent may include a requirement to pay to Us such additional charges in respect of such additional persons as We may in Our sole discretion specify;

14.1.8 not to allow any animal within the relevant Property;

14.1.9 to keep the relevant Property and any parts of any other property designated for the purpose of access and egress to the relevant Property clean, tidy and clear of rubbish, and to indemnify Us and the owner of the relevant Property against the full cost of cleaning such areas where you fail to do so;

14.1.10 not to use any internet connection made available at the relevant Property for any illegal purpose nor for the transfer of excessive amounts of data (excessive being in excess of any data transfer limit applicable to the internet connection made available at the relevant Property, as notified to you) and to indemnify Us and the owner of the relevant Property from any loss, cost, expense or other liability arising as a consequence of your use of any internet connection made available at the relevant Property otherwise than in accordance with this clause;

14.1.11 to use only those parking spaces at the relevant Property designated for the use of the occupiers of the relevant Property;

14.1.12 not to do or permit to be done within the relevant Property anything which is illegal or antisocial or which may be or become a nuisance, annoyance, inconvenience or disturbance to any owner or occupier of neighbouring property including without limitation the staging of parties;

14.1.13 not to do anything that will or might constitute a breach of any planning permission or any consent, licence, permission, certificate, authorisation or approval whether of a public or private nature required by any statutory undertaker or any statutory public local or other authority or regulatory body or any court of law or government department or any of their duly authorised officers affecting the relevant Property or which will or might vitiate in whole or in part any insurance effected in respect of the relevant Property from time to time;

14.1.14 at all times, and in all respects, comply with any of Our policies, procedures and rules applicable to the relevant Property as notified to you;

14.1.15 to provide to Us photographic identification on collection of the keys to the relevant Property and credit card details if requested, to retain any keys or security information allowing access to and use of the relevant Property at all times in a safe and secure state, and not to disclose such security information to any person, to secure the relevant Property at the end of the relevant Reservation Period and to return all such keys and delete all copies of any such security information held by you at the end of the relevant Reservation Period; and

14.1.16 to procure due observance of these terms and conditions by any person whom you permit on the relevant Property (or on any parts of any other property designated for the purpose of access and egress to the relevant Property).

14.2 You acknowledge:

14.2.1 that neither We nor the owner of any relevant Property has any control over any activities conducted within any property neighbouring or in the vicinity of the relevant Property;

14.2.2 that neither We nor the owner of any relevant Property guarantee or warrant the availability or operation of any shared services applicable to the relevant Property including without limitation any lift or entry phone;

14.2.3 that any internet connection made available at the relevant Property is not warranted or guaranteed to be secure or available for any period of time;

14.2.4 that the use of any parking facilities at the relevant Property is undertaken at your own risk;

14.2.5 that it is the responsibility of the owner of the relevant Property to maintain the relevant Property in a fit for purpose state and that no warranty, guarantee or representation is made by Us in respect of such matters;

14.2.6 that it is the responsibility and obligation of the owner of the Relevant Property to obtain and maintain insurances in respect of the relevant Property including without limitation public liability insurance; and

14.2.7 that any claims relating to the fitness for purpose or similar matters of the relevant Property are to be conducted by you in relation to the owner of the relevant Property.

14.3 The provisions of these terms and conditions relating to Reservations may be enforced or relied upon by the owner of any relevant Property.

14.4 We shall use reasonable endeavours:

14.4.1 to provide at the commencement of the relevant Reservation Period a reasonable amount of tea, coffee, sugar, salt, pepper, basic cleaning and toiletry materials, towels and bed linen at the relevant Property; and

14.4.2 at your request to provide a cleaning service in respect of the relevant Property at such rates as We may in Our sole discretion determine from time to time.

14.5 Unless agreed otherwise Reservation Periods shall commence at 4.00pm local time on the first day of the Reservation Period and shall cease at 11.00am local time on the last day of the Reservation Period.

15) Payments

15.1 Upon the provision of your Confirmation you will be forwarded to the website of Our chosen payment services provider (the “Payment Website”) in order to remit to Us the Booking Fee. You must remit the Booking Fee using the payment methods (the “Payment Methods”) provided for upon the Payment Website or by telephoning Us on 0141 226 3534. You may not remit the Booking fee to Us using any other method.

15.2 You acknowledge that the Payment Website is a website made available by a third party and as such We do not have control over its operation. We exclude all liability for any damages, loss, costs, expenses or other liability relating to or arising out of your use of or interaction with the Payment Website.

15.3 In respect of your use of the Payment Methods you undertake and warrant:

15.3.1 to abide by any terms and conditions relating to use of or interaction with the Payment Website;

15.3.2 that any information submitted by you using the Payment Methods will not be false, inaccurate or misleading; and

15.3.3 not to engage or attempt to engage in any potentially fraudulent or unauthorised activity or any activity that does or may present a credit or fraud risk to Us, the provider of the Payment Methods, the Payment Website or any third party.

15.4 We shall only be obliged to provide you with a Reservation once We have received from you in full and cleared funds the Booking Fee.

15.5 The Booking fee is inclusive of all applicable taxes and duties due and payable in the United Kingdom as a result of the provision of a Reservation by Us to you. If the provision of a Reservation by Us to you in the territory from which you access Our Site gives rise to an obligation to remit any tax, duty or similar payment to any authority other than those authorities resident in the United Kingdom you shall be responsible for satisfying such liability. You shall indemnify and shall keep Us fully and effectively indemnified on demand from and against all such liability.

15.6 We reserve the right to request additional information from you in relation to your payment of the Booking Fee for any reasonable purpose, including allowing Us to properly verify your identity, investigate alleged fraudulent activities and to allow Us to comply with anti-money laundering obligations. You agree to comply with any request for further information as We reasonably require within such period as We may reasonably require. This may include, without limitation, requiring you to fax, email or otherwise send certain identification documents to Us.

15.7 You agree that your provision of information utilising the Payment Method chosen by you (your “Specified Payment Method”) constitutes your authorisation to Us to collect (or procure the collection of) the Booking Fee using the Specified Payment Method. You acknowledge that once you have provided such authorisation, you will not be able to cancel such authorisation.

15.8 You grant Us the right to resubmit (or procure the resubmission of) any payment made by you hereunder using your Specified Payment Method that is returned for insufficient or uncollected funds. You warrant that you have the authority and permission to provide details of the Specified Payment Method and to authorise and permit Us to collect (or procure the collection of) the Booking Fee using the Specified Payment Method.

15.9 Nothing in these terms and conditions is intended to affect Our legal right or that of Our service providers in the United Kingdom to impose a surcharge for a debit or credit card transaction under the Credit Cards (Price Discrimination) Order 1990.

15.10 We only accept payment of the Booking Fee in pounds Sterling. If any payment made by you hereunder requires a currency conversion to be made, the amount of the exchange rate and any related fees will be determined by the provider of your Specified Payment Method at the time such provider processes the transfer of the Booking fee to Us or Our service providers. You shall be responsible for meeting any such fees.

15.11 Any payments made by you hereunder may appear on any statement provided to you by the provider of your Specified Payment Method under the name of Our service providers or in combination with Our name, reference or internet address.

15.12 We may, at our reasonable discretion (for example, without limitation, to limit fraud or credit risk), impose limits on the payments you can remit using the Payment Methods.

15.13 We may review (or procure the review of) any information you submit through the Payment Methods or in connection with your payment of the Booking Fee prior to collecting (or procuring the collection of) the Booking Fee using the Specified Payment Method. This review may be carried out including but not limited in connection with fraud prevention purposes. Following such review We may withhold or refrain from collecting (or procuring the collection of) the Booking Fee using the Specified Payment Method. Any such review is not a representation by Us as to your character or reputation.

15.14 In the event that the provider of your Specified Payment Method acting on your behalf seeks the return of any amounts paid to Us or disputes Our authorisation to collect (or procure the collection of) any amounts due to Us (a “Chargeback”) you agree to on Our request subrogate or otherwise assign to Us your rights against any third parties related to such Chargeback, and agree that We may pursue those rights directly or on your behalf as We may in Our sole discretion determine.

15.15 You undertake not to use your Specified Payment Method:

15.15.1 in a manner that results in or may result in Chargebacks, or the creation of liability upon Us to pay any additional sums, including without limitation any fees or fines to any third party;

15.15.2 in a manner that We or any financial institution reasonably believe to be an abuse of the banking industry’s reversal process, credit card system or a violation of credit card association rules, or in a manner that results in or may result in any liability to, complaint by or dispute with any third party;

15.15.3 to test credit card behaviour; or

15.15.4 when you have a rating within any credit reporting agency indicating a high level of risk associated with your use of services similar to the Specified Payment Method.

15.16 When amounts due hereunder are collected by Us using the Specified Payment Method you are liable to Us for such amounts plus any additional sums due to be paid by Us to any third party if the payment of such amounts is later invalidated for any reason (including without limitation any fees or fines due to be paid to third parties).

15.17 We make no representation or warranty regarding the amount of time taken to complete transfer of the Booking Fee from the provider of your Specified Payment Method to Us.

15.18 If the Booking Fee includes a Deposit, provided that We are not required to apply the Deposit (or any part thereof) to the satisfaction of your liabilities hereunder, We shall refund the Deposit to you within thirty (30) days of the completion of the relevant Reservation Period.

15.19 You agree that We may satisfy any indemnities granted by you hereunder or any liability of you to Us in full through use of your Specified Payment Method.

15.20 You consent to the providers of the Payment Website and your Specified Payment Website disclosing to Us information concerning any payments made by you hereunder and details of your Specified Payment Method and Our subsequent disclosure thereof in so far as may be necessary to enable Us to properly exercise Our rights under these terms and conditions.

16) Exclusions

16.1 The terms of Our Privacy and Cookie Policy shall form part of these terms and conditions.

16.2 These terms and conditions and Our Privacy and Cookie Policy set out the full extent of Our obligations and liabilities in respect of Our Site and the Booking Service. In particular, there are no conditions, warranties, representations or other terms, express or implied, that are binding upon Us except as specifically stated in these terms and conditions and Our Privacy and Cookie Policy. In so far as is possible We exclude all conditions, warranties, representations and other terms which might otherwise be implied by statute or common law other than those expressly stated hereunder.

16.3 Where We exclude liability under these terms and conditions, such exclusion shall include liability for any direct, indirect or consequential loss, damage, expense, costs, delays or other liability whatsoever, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, failure of transmission, communication, computer or other facilities, failure, error or delay in the sending of any notice, communication or instruction via any medium whatsoever, wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by delict (including negligence), breach of contract or otherwise, even if foreseeable.

16.4 If We are liable to you for any reason, Our liability will be limited to the amount of the Booking Fee paid by you.

16.5 The exclusions of liability hereunder do not affect Our liability for death or personal injury arising from Our negligence, or Our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

16.6 The exclusions of liability expressed hereunder in so far as they apply to Us shall apply to any third parties connected to Us (including Our subcontractors, servants, employees, representatives and agents).

17) Transfer

17.1 These terms and conditions are binding on you and on your successors and assigns.

17.2 You may not sublicense, rent, lease, transfer, assign, charge or otherwise dispose of any of your rights or obligations arising hereunder, without Our prior written consent.

17.3 We may sublicense, rent, lease, transfer, assign, charge, sub-contract or otherwise dispose of any of Our rights or obligations arising hereunder at any time.

18) Breach

18.1 If you breach any of these terms and conditions of use, all of your rights hereunder including your right to use Our Site, the Services, the Material and the Booking Service will cease immediately.

18.2 If We have reason to believe that you have breached these terms and conditions or are likely to breach these terms and conditions We may take action to protect ourselves, Our service providers and third parties from liability, including but not limited to contacting relevant third parties and disclosing information collected (or which have procured the collection of) from You.

18.3 You are responsible for all losses, costs, expenses, claims, demands or other liability (including legal fees) incurred by Us, Our service providers or any third parties caused by or arising from your breach of these terms and conditions. You shall indemnify and shall keep Us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by Us and arising directly or indirectly out of your breach of these terms and conditions.

19) Force majeure

We will not be liable for any failure to perform any obligation hereunder due to causes beyond Our reasonable control.

20) Third parties

Except where expressly stated hereunder these terms and conditions do not confer any rights on any person or party other than you and Us.

21) Variation

21.1 We may change the Services or Material at any time.

21.2 Any Material may be out of date at any given time, and We are under no obligation to update any Material.

21.3 We reserve the right to change these terms and conditions at any time by amending this page or the page containing Our Privacy and Cookie Policy. Any such change in these terms and conditions or Our Privacy and Cookie Policy will be effective once reflected in the text of these terms and conditions or Our Privacy and Cookie Policy (as appropriate) as published on Our Site. You undertake to check this page and the page containing Our Privacy and Cookie Policy from time to time to take notice of any changes We have made, as they are binding on you.

21.4 Some of the provisions contained in these terms and conditions and Our Privacy and Cookie Policy may also be superseded by provisions or notices published elsewhere on Our Site.

22) Waiver

If We fail at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if We fail to exercise any of the rights or remedies to which We are entitled under these terms and conditions, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

23) Severability and entire agreement

23.1 If any of these terms and conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

23.2 These terms and conditions, Our Privacy and Cookie Policy, together with any provisions or notices published elsewhere on Our Site which supersede the aforementioned, are the whole agreement between you and Us. You acknowledge that you have not entered into the obligations provided for hereunder in reliance upon any statement, warranty or representation made by Us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind your obligations hereunder by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the aforementioned.

24) Notices to You

24.1 We will communicate with you in English only. You agree that We may provide a notice to you by posting it on Our Site or emailing it to the email address provided by you to the email address provided by You when registering to access Our Site.

24.2 With the exception of amendments to these terms and conditions and Our Privacy and Cookie Policy which shall have immediate effect following posting upon Our Site, such notices shall be deemed to have been received by you on the expiry of a period of twenty four (24) hours from the point in time it is emailed to you.

25) Notices to us

25.1 You may only notify Us in connection with any matter arising under these terms and conditions by emailing Us at enquiries@glasgowcityflats.com.

25.2 Any notification shall be deemed to have been received by Us on the expiry of a period of seventy two (72) hours. For the purposes of determining this period all weekends and public holidays in Scotland shall be excluded.

26) Jurisdiction and applicable law

The interpretation, construction, effect and enforceability of these terms and conditions of use are governed by Scots law, and you agree to submit to the exclusive jurisdiction of the Scottish courts for the determination of disputes related thereto.